Last Updated: January 9, 2026
At OOONE LIVE, accessible from our website, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by OOONE LIVE and how we use it.
1. DATA CONTROLLER
The entity responsible for processing your data is VCTS VAULT S.R.L., a Costa Rican Limited Liability Company with Corporate ID number 3-102-856026. Contact: legal@ooone.live
2. INFORMATION WE COLLECT
We may collect two types of information:
2.1 Information you provide voluntarily:
- Contact Information: Name, email address (e.g., when subscribing to our Newsletter).
- Communications: The content of messages you send us via contact forms or direct email.
2.2 Information collected automatically:
- Log Data: IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.
- Usage and Listening Data: Information on how you interact with our music player (songs played, listening duration, playlist interactions).
- Device Data: Device model, operating system, and unique identifiers.
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- To operate and maintain our website and music player.
- To analyze listening trends to understand which artists or genres are most popular on our platform.
- To send emails regarding news, new Releases, and updates, provided you have given explicit consent.
- To detect and prevent fraud or unauthorized activities.
- To comply with applicable legal obligations in Costa Rica.
4. COOKIES AND TRACKING TECHNOLOGIES
OOONE LIVE uses “cookies” to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited.
- Essential Cookies: Necessary for the website to function.
- Analytics Cookies: Help us understand traffic (Google Analytics, etc.).
- Third-Party Cookies (Embedded Players): If we use embedded players (such as Spotify, SoundCloud, or YouTube), these services may set their own cookies.
You can choose to disable cookies through your individual browser options.
5. SHARING INFORMATION WITH THIRD PARTIES
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information (not linked to any personal identification information) with:
- Service Providers: Hosting, analytics tools, and email services that help us operate our business.
- Legal Requirements: If required by a court order or law of the Republic of Costa Rica.
6. YOUR RIGHTS (GDPR & INTERNATIONAL)
Depending on your location, you have rights regarding your data, including:
- Access: Request copies of your personal data.
- Rectification: Request that we correct any information you believe is inaccurate.
- Erasure (Deletion): Request that we delete your personal data (“Right to be forgotten”).
- Object: Object to our processing of your personal data for marketing purposes.
To exercise any of these rights, please contact us at legal@ooone.live.
7. DATA SECURITY
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, or destruction of your personal information. However, no transmission over the Internet is 100% secure.